Privacy Policy

1. Introduction

The Alpha AeroVision (“we”, “us”, “our”) operates the website thealphamaps.com and related services marketed as The Alpha AeroVision. We provide drone surveying, geospatial data processing, and related professional services across India.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit enquiries, request quotes, or engage us for services.

By using our website or providing your information to us, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit personal data through our forms.

2. Data controller

The data controller responsible for your personal information is The Alpha AeroVision, registered in India, with its business address at 129, Karups Nagar, 4th Cross Street, Thanjavur - 613005.

For privacy-related questions or requests, contact us at info@thealphaav.com or +91 80150 59301.

3. Information we collect

We may collect the following categories of information depending on how you interact with us:

• Identity and contact data: name, email address, phone number, company name, and job title.
• Project and enquiry data: site location, project type, service interest, approximate area, timeline, deliverable requirements, and messages you send via contact or quote forms.
• Technical data: IP address, browser type, device information, pages visited, and referral source (through cookies and similar technologies where enabled).
• Communication records: emails, calls, and correspondence relating to quotations, contracts, and project delivery.
• Operational data: information required for drone operations, site access, HSE coordination, and regulatory compliance (e.g. flight planning, ground control, and client-authorised site details).

4. How we use your information

We use personal information for legitimate business purposes, including:

• Responding to enquiries and preparing quotations.
• Planning and delivering surveying, mapping, inspection, and GIS services you request.
• Managing accounts, invoicing, and contractual obligations.
• Complying with applicable laws, including aviation and safety requirements.
• Improving our website, services, and customer communication.
• Sending service-related updates where you have engaged us (not unsolicited marketing without consent).

5. Legal basis for processing

We process personal data where necessary to perform a contract or take steps at your request before entering a contract, where required by law, and where we have a legitimate interest in operating and improving our business (balanced against your rights).

Where we rely on consent (for example, optional marketing communications), you may withdraw consent at any time by contacting us.

6. Sharing your information

We do not sell your personal information. We may share data only when necessary:

• With trusted service providers who assist us (e.g. email delivery, hosting, payment processing, or specialised processing subcontractors) under confidentiality obligations.
• With aviation, regulatory, or law-enforcement authorities when required for lawful drone operations or legal compliance.
• With professional advisers (lawyers, accountants, insurers) where appropriate.
• In connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.
• When you have given clear permission or when disclosure is required by applicable law.

7. Data retention

We retain personal information only for as long as needed for the purposes described in this policy, including satisfying legal, accounting, tax, and regulatory requirements.

Enquiry data is typically retained for a reasonable period to manage follow-ups and business records. Contract and project data may be retained for longer periods as required for deliverables, warranties, disputes, and compliance.

8. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; we encourage you not to send highly sensitive data unless necessary and agreed in writing.

9. Your rights

Subject to applicable Indian law, you may have the right to request access, correction, or deletion of your personal information, or to object to certain processing. To exercise these rights, contact us using the details in Section 2.

We will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests.

10. Cookies and analytics

Our website may use cookies and similar technologies to enable core functionality, remember preferences, and understand how visitors use the site.

You can control cookies through your browser settings. Disabling cookies may affect some website features.

11. Third-party links

Our website may contain links to third-party sites (for example, map services or social platforms). We are not responsible for the privacy practices of those sites. We encourage you to read their policies before providing personal information.

12. Children

Our services are directed at businesses and professionals. We do not knowingly collect personal information from children under 18. If you believe we have received such information, please contact us so we can delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. Continued use of the website after changes constitutes acceptance of the updated policy where permitted by law.

14. Contact

Questions about this Privacy Policy or our data practices may be sent to info@thealphaav.com, called at +91 80150 59301, or mailed to 129, Karups Nagar, 4th Cross Street, Thanjavur - 613005.